FlowOps is the command center for Philippine collection agencies — attainment vs target, broken PTPs, at-risk accounts at 90+ DPD, field GPS, and ARIA weekly reports that tell you exactly where the gap is.
Not a CRM adapted for collections — built for attainment, PTP discipline, and field operations from day one.
Before PsychOS or LegalOS, ARIA existed to answer one question: where is the collection gap, and who owns fixing it? She still runs that playbook every week — by account name, by collector, by product.
Spreadsheets break at scale. FlowOps replaces the Monday morning scramble with live attainment and named actions.
Broken promises sit in Excel for days. FlowOps surfaces them the moment they break — with account number, collector, amount, and DPD so your team acts before legal threshold.
GPS and pull-out aren't bolt-ons — they're part of the same portfolio. Field officers see their queue; managers see coverage and completion in real time.
Drop your agency's Excel export. FlowOps maps columns to the right fields per product — Toyota Financing columns aren't forced into a Cebuana Loan template.
From agency owner to field officer — everyone sees what they need, nothing they don't. Role gates keep sensitive portfolio data scoped correctly.
Most agencies go from register to first ARIA report in under 90 minutes — with a real portfolio uploaded.
ARIA doesn't send generic dashboards. She reads your portfolio and tells you exactly where the gap is — by account name, by collector, by product.
"Collection attainment is at 82.7% — ₱1.24M of ₱1.5M target. Three broken PTPs account for ₱180,000 of the shortfall. Immediate action required on the Reyes bucket. Collector Santos at 112% — recommend recognition. Tuesday afternoon contact rate drops to 31% vs 67% Monday morning — one schedule shift recovers 8–12 contacts per week."
Monday 8 AM — attainment, risks, top performers, one pattern detected.
Month-end trends, product mix gaps, and collector consistency (Growth+).
Ask anything in context — at-risk accounts, broken PTPs, gap analysis.
Detects intent and navigates to the right screen or queues a follow-up.
Walks new teams through upload, command center, and first PTP actions.
Learns your products, branding, and prior conversations over time.
What changes when attainment, PTPs, and field ops live in one system.
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